Problem solver and day maker.
Learn how customer service teams use Covideo to:
- Alleviate confusion
- Improve customer satisfaction
- Transform training
- Own up to mistakes
![customer service agent](/wp-content/uploads/2020/07/CustomerService_Hero.jpg)
Problem solver and day maker.
Learn how customer service teams use Covideo to:
- Alleviate confusion
- Improve customer satisfaction
- Transform training
- Own up to mistakes
![customer service agent](/wp-content/uploads/2020/07/CustomerService_Hero.jpg)
![older man on a video](/wp-content/uploads/2020/08/CustomerService_phonevideo2.png)
Alleviate confusion
Explaining details over text isn’t easy. Reduce the risk of miscommunication and misunderstanding with clear explanations.
Improve customer satisfaction
Delight customers with unique experiences that keep them coming back and telling others.
![older man on a video](/wp-content/uploads/2020/08/CustomerService_phonevideo2.png)
Alleviate confusion
Explaining details over text isn’t easy. Reduce the risk of miscommunication and misunderstanding with clear explanations.
Improve customer satisfaction
Delight customers with unique experiences that keep them coming back and telling others.
Transform training
Provide the efficiency and value of in-person training, without the price tag and travel time.
Own up to mistakes
Mishaps happen. Send a video email to convey sincerity and provide a clear resolution.
![recording a webcam and screen video](/wp-content/uploads/2020/08/CustomerService_ScreenRecording.png)
Transform training
Provide the efficiency and value of in-person training, without the price tag and travel time.
Own up to mistakes
Mishaps happen. Send a video email to convey sincerity and provide a clear resolution.
![recording a webcam and screen video](/wp-content/uploads/2020/08/CustomerService_ScreenRecording.png)